The HQ Suite
Eight tools. One HQ.
Every tool plugs into the same place, so a new enquiry, a missed call and a booking all end up together. Start with one. Add the next when it pays for itself.
HQ Front Door
Your business online
A fast home online, your Google Business Profile, and an enquiry form that lands in your inbox. It's where almost every business starts, and everything else in the suite connects to it.
HQ Desk
Your client list, sorted (CRM)
Every enquiry, quote, client and follow-up in one place, from your Front Door, your phone and your inbox. HQ Desk reminds you who to call back and shows which jobs are waiting on you.
Good for: businesses that juggle enquiries across texts, emails and sticky notes.
In care
Referral and intake tracking, from first call to service agreement.
HQ Voice
Never miss a call
When you're on the tools or with a customer, HQ Voice answers the phone, takes the caller's details and what they need, and texts you a short summary. It can offer a booking time or pass urgent calls straight through. Callers are told they're speaking with an assistant.
Good for: tradies, clinics and anyone who loses work to voicemail.
In care
Support workers speak their shift notes. HQ Voice drafts a clear note, flags anything that might be an incident, and a staff member checks and approves it. Nothing is saved without sign-off.
HQ Pocket
Your own app
An app for your staff or your customers, on their phone: bookings, job checklists, updates and messages in one place, with your name on it.
Good for: teams in the field, and businesses with regular customers.
In care
Shift notes and handovers for workers in the community, and an easy-to-use portal for clients and families.
HQ Assist
Admin that prepares itself
The routine jobs, prepared for you: quote follow-ups, appointment reminders, invoice checks and renewal dates. You see what's ready, approve it, and it's done. Every action is logged.
Good for: owners who spend their evenings on admin.
In care
Service agreement drafts, roster-gap alerts, and reminders before screening checks and training expire.
HQ Beacon
Get found locally
Google Business Profile posts, a local article each month, and help asking happy customers for reviews. We draft it, you approve it, it goes out.
Included in the Grow Upkeep plan, or on its own.
In care
Easy-read updates for families, support coordinators and plan managers, with consent checked before any client photo or story is used.
HQ Insight
Your numbers on one screen
Enquiries, jobs, income and busy times together on one screen, with early warnings when something starts to slip. It shows why it flagged something, so you can check it yourself.
Good for: businesses that want to see the month coming, not just the month gone.
In care
Budget use, incidents and missed visits tracked in one place, ready for audits and board reports.
HQ Shield
Protect what you've built
Two-step logins on your email and accounts, backups that are tested, and protected phones and laptops for your team, set up and checked.
Good for: any business that would struggle if it lost its email or files tomorrow.
In care
Extra protection for health and personal information, set up with the Privacy Act in mind.
How pricing works
Ready-now tools have fixed prices. The rest are quoted to fit.
Ready now: Front Door, Beacon, Shield and Upkeep plans have prices on the Front Door page, or a fixed quote after a quick chat.
Built to order: Desk, Voice, Pocket, Assist and Insight are shaped around how your business works. We start with a short conversation, then send a written, fixed quote. Custom apps start from $8,000; smaller tools usually cost less.
Everything is built by our dev team and managed by us in Melbourne, with one local contact.
Which tool would save you the most time?
Tell us where the hours go. We'll suggest one tool to start with, or tell you if you don't need one yet.