Decade Digital HQ

Care sector tech

Tech for care providers, starting with how your day actually runs

For aged care, NDIS, DVA and TAC providers, and allied health clinics. Before we suggest any software, we sit down with your team and find where the admin hours go.

Where we start

A conversation, not a sales pitch

Most providers already use rostering or client management software. The time usually leaks out around it: copying between systems, chasing paperwork, building the same report every month. That's where we look first.

Intake and referrals

New enquiries from phone, email and web forms, tracked in one place so nobody falls through the cracks.

Shift notes and incidents

Simple forms support workers can fill in on a phone, that land where managers need them.

Reports and audits

Dashboards that pull the numbers you report on anyway, so audit and board time takes hours, not days.

Joining up systems

Connecting the tools you already pay for, so the same details aren't typed in three times.

Staff onboarding

Checklists and reminders for checks, training and documents, so new starters are ready sooner.

Websites that get referrals

Clear service pages, clear, easy-to-read information for families, and enquiry forms that reach the right person.

Client information

Sensitive data is agreed before anything is built

Care providers hold health and personal information about the people they support. Before we build, we agree in writing where that information is stored, who can see it, and how it's handled under the Privacy Act.

Developers work with test data, not real client records. Please don't send us any client or participant details until that's agreed.

Local knowledge

We already work in Casey and Cardinia aged care

We run Aged Care Casey, an independent guide that helps local families understand Support at Home fees, eligibility and their options. Building it meant learning the system from the family's side, which shapes how we build for providers.

Tell us what slows your team down

A first conversation is free. We'll listen, ask questions, and follow up with a written summary.